Transparent Privacy Commitment: PV Power Technologies Pvt. Ltd. never sells, rents, or commercializes your personal or business data. All information gathered is used exclusively to design, engineer, permit, install, and service your clean energy assets.
Section 01
Introduction & Scope
This Privacy Policy applies to all users of the website (pvpowertech.com), prospective clients seeking solar feasibility estimates, current commercial and industrial EPC clients, residential solar applicants under government subsidy schemes (such as PM Surya Ghar Muft Bijli Yojana), and subscribers to our renewable energy intelligence publications.
By visiting our website, submitting an online inquiry, utilizing the Solar ROI Calculator, or contracting with PV Power Technologies Pvt. Ltd., you acknowledge and agree to the practices outlined in this Policy.
Section 02
Information We Collect
We collect information you provide directly to us as well as data automatically generated through website usage:
A. Contact & Identity Data
- Full Name, Designation, and Company Name
- Official and Personal Email Addresses
- Telephone / Mobile Numbers
- Billing and Physical Site Installation Addresses
B. Utility & Energy Data
- Monthly and Annual Electricity Bills (Units & Tariffs)
- Sanctioned Load and Contract Demand Details
- State Electricity Distribution Company (DISCOM) Account Numbers
- Current Power Consumption Profiles and Voltage Levels
C. Rooftop & Site Specifications
- Estimated Usable Rooftop or Ground Area (Sq. Ft. / Acres)
- Roof Construction Type (RCC, Shed, Tin, Metal Truss)
- Geographical Coordinates and Site Elevation Data
- Shadow Casting Obstruction & Structural Feasibility Notes
D. Technical & Device Data
- IP Address, Browser Type, and Operating System
- Referring URL and Navigation Path on our Website
- Pages Visited, Time Spent, and Interaction Timestamps
Section 03
Solar Site & IoT Telemetry Data
For turnkey EPC installations, solar rooftop arrays, and open-access plants under our Operations & Maintenance (O&M) stewardship, PV Power Tech collects performance telemetry via cloud SCADA systems, smart inverters, and weather monitoring stations:
- Generation Metrics: Real-time kilowatt-hour (kWh) generation, peak inverter efficiency, voltage, string currents, and grid frequency.
- Weather Data: Solar irradiance (GHI/POA), ambient temperature, panel surface temperature, and wind speed.
- Diagnostics & Fault Logs: Automated anomaly alerts, string failure notifications, and predictive maintenance logs.
Telemetry data is securely encrypted in transit and at rest, and is accessible solely by our authorized engineering personnel and the designated asset owner via their client dashboard.
Section 04
Purpose of Data Processing
We process collected data exclusively for legitimate operational and engineering purposes, including:
| Processing Purpose |
Data Types Involved |
Legal Basis |
| Customized Solar Simulation & Quotes |
Contact data, electricity bills, roof dimensions |
Contractual necessity / User request |
| Statutory DISCOM & Net-Metering Permitting |
Consumer number, site address, structural drawings |
Regulatory compliance |
| Government Subsidy Claim Processing |
Identity proof, electricity bill, bank account verification |
Statutory requirement (MNRE Guidelines) |
| 25-Year Equipment Warranty Management |
Module serial numbers, inverter logs, commissioning reports |
Contractual obligation & Quality assurance |
| Customer Inquiries & Technical Support |
Email, phone number, communication history |
Legitimate commercial interest |
Section 05
Statutory & DISCOM Disclosures
PV Power Tech may share necessary technical and identity data with authorized external entities strictly when required for project execution:
- State Electricity Boards / DISCOMs: (e.g., MSEDCL, Tata Power-DDL, Adani Electricity, BSES, Torrent Power) for technical feasibility assessment, transformer capacity allocation, and bidirectional net-metering synchronization.
- Government Bodies: Ministry of New and Renewable Energy (MNRE), state renewable energy agencies (MEDA, GEDA, HAREDA, etc.), and National Portal for PM Surya Ghar subsidy disbursement.
- Financial & Renewable Banking Partners: In CAPEX financing or RESCO PPA models, financial and billing histories may be disclosed to designated underwriting institutions upon client authorization.
- Statutory Authorities: When required by applicable Indian laws, judicial orders, or governmental directives.
Section 06
Cookies & Digital Analytics
Our website uses essential and analytics cookies to optimize user experience, remember calculator inputs during your browsing session, and evaluate website traffic patterns.
- Strictly Necessary Cookies: Required for secure site navigation, mobile responsiveness, and form submissions.
- Analytics & Performance Cookies: (Google Analytics) Help us analyze aggregated metrics such as page visits, bounce rates, and geographic reach without identifying individual users.
You can instruct your browser to refuse all cookies or notify you when a cookie is sent. However, some interactive features (such as real-time ROI calculation presets) may not function optimally without cookies.
Section 07
Data Security & Encryption
We enforce strict administrative, technical, and physical security measures to protect your information against unauthorized access, destruction, loss, or alteration:
256-Bit SSL/TLS Encryption
All data submitted via our website is encrypted end-to-end.
Secure Cloud Tier-3 Storage
Encrypted databases with enterprise firewall controls.
Role-Based Access Control
Data is accessible only to vetted solar engineering teams under strict NDA.
Regular Security Audits
Periodic vulnerability assessments and system patch management.
Section 08
Data Retention Schedule
We retain your personal and project information only for as long as necessary to fulfill the purposes for which it was collected:
- Active EPC & Solar Plant Clients: Retained for the full operational lifecycle of the project (minimum 25 years) to fulfill warranty obligations, performance guarantees, and O&M telemetry records.
- Inquiries & Quotations: Retained for 24 months to assist with future inquiries and tariff feasibility updates, after which they are securely archived or purged.
- Accounting & Tax Records: Maintained for 8 financial years in adherence with Indian statutory tax and corporate regulations.
Section 09
Your Rights & Access Controls
Under applicable Indian data protection frameworks, you have specific rights regarding your personal information:
- Right to Access: You may request a summary of the personal data we hold about you.
- Right to Rectification: You may request immediate correction of inaccurate or incomplete contact or utility details.
- Right to Erasure: You may request deletion of non-essential marketing information, subject to statutory retention requirements for active solar warranties.
- Opt-Out of Communications: You may unsubscribe from promotional emails or newsletters at any time using the “Unsubscribe” link or by contacting us directly.
Section 10
Third-Party Links
Our website may include links to governmental portals (MNRE, National Portal for PM Surya Ghar, DISCOM net-metering portals) and institutional references. PV Power Technologies Pvt. Ltd. is not responsible for the privacy practices or content of external sites. We encourage you to review their respective privacy policies when visiting them.
Section 11
Policy Revisions
We may update this Privacy Policy periodically to reflect advancements in technology, changes in renewable energy regulations, or operational enhancements. The updated policy will be posted on this page with an updated “Last Modified” date. We encourage regular review of this page.
Section 12
Grievance Officer & Contact Information
In accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, the details of our designated Data Grievance Officer are provided below:
Official Compliance Officer
Company Name:
PV Power Technologies Pvt. Ltd.
Attn:
Grievance & Data Compliance Officer
Corporate Headquarters:
Office No 1014, 10th Floor, ATL Corporate Park, Saki Vihar Road, Tunga Village, Mumbai - 400072, Maharashtra, India
Working Hours:
Monday – Saturday: 9:00 AM – 6:30 PM IST